KAI-PHOTO HAWAII | Hawaii Wedding Photographer - Kai-Photo :: FAQ

Frequently Asked Questions – Pre Wedding


How early in the wedding-planning process should I book my photographer?

The timing of booking a wedding photographer will depend on several factors.  First, consider the time of year you’re getting married.  If your wedding will be during the summer months (June-August), on a holiday, or on another popular date, you may want to consider booking your photographer as early as 12 to 18 months in advance.  If photography is very important to you, you will also want to book as early as possible even if your date does not fall within one of those busy periods.  If you’ve decided to have Kai-Photo for your wedding before you have booked your wedding venue, you can email us to confirm our availability before signing the contract with the venue.  In any event, it's recommended to book your photographer at least 8-10 months in advance.

How much photography time do I need?

Each wedding is different so there is no single "package" that will work for every wedding or every situation. However, in most cases if everything is at the same venue, 5-6 hours of coverage would be a good fit for the ceremony and reception and 7-9 hours of coverage would be a good fit for a full day with the Bride & Groom getting ready.  We're happy to help put together a general timeline for you, just fill out the contact form with the things you would like photographed along with your ceremony and reception information.  



So many wedding photographers say "We do photojournalism." What does that mean?

Many couples searching for a wedding photographer are attracted to images that look "natural" - unposed photographs that capture a specific moment in time, exactly as it happened.  A pure photojournalist will shoot your wedding without interference or interaction.  The pure photojournalist won't pose you or your guests; they will use only his or her unique skill set to capture your images in a most flattering way.  The resulting photographs will show your wedding in a very natural fashion.

Our Style is journalistic, fun and contemporary. Roughly 80% of the overall images from your wedding will be candid or documentary. The family session will be traditional (posed) to make sure that everyone looks good. Lastly, the photo session with the Bride & Groom will be a fusion of traditional and journalistic. We will give you minimal direction on where to stand and which direction to face to ensure good lighting and a good background.  From that point we want you to relax, have fun, and enjoy your time with each other.  By putting the focus on each other, it takes your mind off of being photographed and also allows us to capture natural expressions and emotions.  It is truly the best of both worlds.

Do I really need two wedding photographers?

All of our full day packages include two professional wedding photographers.  Two wedding photographers can shoot from two different angles or locations—they can literally be in two places at once to capture all of the action.  For instance, we can photograph the Bride getting ready in one room and the Groom getting ready in another.  Or while one photographer is photographing the Bride & Groom's portrait session, the other photographer can capture the reception details before the guests arrive.  We can also shoot from two different perspectives, such as during the ceremony, one photographer may be up in the balcony shooting a wide-angle, while the other is near the altar getting a close-up shot of the bride’s eyes tearing up.  A wedding photography team can also be good insurance in case a photographer becomes injured or ill, or a guest steps in front of one photographer or a camera fails during a critical moment—there will still be another professional to capture the moment. 

Is there a style or quality difference among your photographers?

In short, the answer is No.  You can expect the same quality of work from any of the photographers on our team.  We have a very small team of photographers that were hand selected to ensure consistent style and quality. Each photographer on our team is a full-time professional wedding photographer (they do WEDDING photography for a living) and has each photographed more than 500 weddings.  

Why are Engagement sessions important?

There are many reasons why it is important to do engagement photos once you are engaged. Engagement sessions are more than just having great photos before your big day.  They give you a chance to get to know your photographer before the wedding, and also gives them a chance to get to know the both of you and your personalities, how well you interact with other and the types of poses that may or may not work for you.  The session also allows you to be more comfortable in front of the camera on the wedding day, which can help the day run smoother.  Photos from the session can be used for save the dates, invitations, slide shows and enlargements.  Once you see how easy it is and how amazing you look in your engagement photos, it will only make the anticipation for the big day even greater. http://www.kai-photo.com/photosession


Do you travel outside of Oahu?

We are available to travel for weddings and photo sessions.  We have had the pleasure of working in Maui, Kauai, Hawaii, Lanai, Molokai, Seattle and Las Vegas and would love the opportunity to travel for your wedding too!  Travel fees typically start from $700.  Please contact us for a personalized quote. 

Are all the photos edited?

Yup everything is edited.  After your wedding we will begin processing each image to look its best.  This is a three stage process which involves organizing and sorting all of the images, then calibrating each image for the best color, contrast, clarity.  A typical wedding may have over 2,000 images from 4 different cameras between 2 photographers.  We do a final look through with additional sorting and calibration as needed.  Image processing is a time consuming but crucial part of our workflow and allows us to provide polished print ready images for your wedding collection.  The average turnaround time is 1-2 months.  Image manipulation such as blemish removal or skin softening are additional costs and will be charged per image.  

You can Photoshop that, right?

We try to get everything as perfect as possible in camera. Posing, location scouting, and camera settings can "fix" most things before we even click the shutter.  It's much easier to get the photo right than to fix it with Photoshop. Image manipulation such as blemish removal or skin softening are additional costs and charged per image.

How many wedding pictures will I get?

We don't limit the number of images that you will receive.  It’s our job as artists and photographers to go through all of the proofs from your wedding and choose the strongest, most compelling images to present to you.  The number of proofs will depend on several things, like the length of photography coverage, the size of your wedding, the length of your reception and the details of your day.  But on average you can expect between 50-75 final images per hour of coverage.


What if my wedding date is changed or canceled?

Once we receive your signed contract and retainer, the date is reserved for you.  We decline other inquiries for the same day, therefore the retainer fee is not refundable since we have held the date for you as promised.  Your photographers won't take any other events for that day, even ones that are at a different time from your wedding.


Do I need to give you a shot list?

We ask that you put together a list of groups (family & wedding party) that you would like to be photographed with and submit that to us at least 1 week before your wedding day.  If you have any special poses or pictures that you would like taken, please include that as well.  We do not need a step-by-step list like Mom helping you to get ready or Dad walking you down the aisle.  This type of shot list is actually counterproductive to the types of images that you see in our portfolio. 

Are our guests allowed to take pictures at our wedding?

We understand that your friends and family are excited to attend your wedding and many will want to take their own pictures. We are happy for them to do so as long as it does not interfere with our duty to capture your day. Some of your guests will see your wedding as their chance to snap photos for their Facebook or Instagram feed. Having a ton of cameras sticking out of the aisle really ruins the ambiance of your wedding, not to mention that a guest may cause us to miss a crucial moment by trying to get their own photo.   We strongly recommend having an 'unplugged ceremony'. Invite your guests to put aside their cameras for the duration of the ceremony and just be with you without the distraction of technology. You'll appreciate their presence and your guests will be smiling at you instead of their devices. http://offbeatbride.com/2011/06/unplugged-wedding-templates



Frequently Asked Question – Post Wedding

What can I expect after the wedding?

After your wedding, we will begin processing each image to look its best.  This is a three-stage process which involves organizing and sorting all of the images, then calibrating each image for the best color, contrast, clarity.  A typical wedding may have over 1,500 images from 4 different cameras between 2 photographers.  Then we do a final look through with additional sorting and calibrating as needed.  Image processing is a time consuming but crucial part of our workflow and allows us to provide polished print-ready images for your wedding collection.  The average turnaround time is 1-2 months. 


Why do I need a Wedding Album?

Your wedding photos are intended to be printed and displayed as beautiful works of art.  Individual images may have the ability to capture a moment, but a wedding album will tell your story by focusing in on the highlights of the day. Our exclusive Panoramic Crystal Albums are the most beautiful and elegant albums that we have offered. Each album is custom designed and beautifully crafted with the finest materials. They feature a high-gloss full-page cover photo, flush mounting, archival quality acid-free paper, and thick sturdy pages with rounded corners. Each page has a smooth finish and is dust and fingerprint resistant. These stunning albums are simply the best way to organize and preserve your favorite memories for generations to come. http://www.kai-photo.com/products

When should I select the photos for my Album?

We can start designing your album as soon as you select the photos for it.  If you need help with the selection process, we are happy to help you choose the images.  We ask that you order and select your album images within 1 year from your wedding date. One reason is that it helps us manage timelines within our studio and allows us to provide greater customer service to each client. We keep all of our wedding images in our studio for 1 year before archiving them to separate storage media.  Also, the costs of supplies and materials for the albums change over time and we cannot guarantee the same cost for an album that is ordered several years later. 


Is there a difference in getting Professional Prints / Albums?

All of our professionally printed products are archival quality, designed to last 100+ years. Photos that you print on your own at the drug store are not archival quality and they will not stand the test of time for your children or grandchildren.  

If you purchase an album through your photographer, you can see a sample in person. You can touch and feel it and make sure it is worth every penny.  I know that albums are expensive, and there's a good reason. They are custom-designed books, usually hand-stitched and hand assembled and made just for you. Printing a single custom book is not cheap, but it will be worth it.  

Of all the things you spend money on for your wedding, your wedding photos are the ONLY thing that will increase in value over time. As the years pass, you'll be more and more glad that you have them. Especially, if you can experience them by flipping through one of our beautiful custom-designed albums.


Can I make copies of the DVD / flash drive with my wedding photos?

Absolutely. We encourage you to make a backup copy of your wedding photos to an alternate media such as iCloud, Dropbox, or a USB flash drive.  If a family member would like a copy of your photos, they can order a copy from the online gallery.  This way, a print release form will be made for them to allow printing for their personal use. 


Can I share my wedding photographs on Facebook, Instagram, etc?

Of course! We are thrilled that you can't wait to show off your images! You can share your favorite images directly from your online gallery.  We ask that you do not modify the image (cropping) and if the logo/watermark is not visible please provide photo credit to our team @kaiphotohawaii. 


Still have questions? We're here to help and are just a click away.



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